Troubleshooting

LIMS*Nucleus Errors

Browser cookie management can sometimes go awry. Clear the cookies associated with the LIMS*Nucleus (LN) URL and go back to the login page to reset the session id cookie.

Firefox: web/developer/web console while the LN URL is in the address bar. Select the storage tab. On the left under cookes right click on the LN URL and choose delete all. Login to LN. You should see a new cookie ‘sid’ appear.

Chrome: more tools/ developer tools select the LN URL and right click ‘clear’. Login to LN. You should see a new cookie ‘sid’ appear.

ERROR: In procedure setlocale: In procedure setlocale: Invalid argument

1
$ export LC_ALL="C"

ERROR: In procedure open-file: In procedure open-file: No such file or directory: “/tmp/limsn/tmp/cache/route.cache”

1
$ mkdir -p /tmp/limsn/tmp/cache

AWS Errors

Secure Connection Failed. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

LIMS*Nucleus does not yet use secure network transfer protocol. If your browser tries to redirect you to an ‘https://’ URL, manually remove the s to change back to ‘http://’